SALES ADMINISTRATION - Pacific Prime, Beijing

Pacific Prime is widely regarded as Asia's leading international health insurance and employee benefits intermediary. In operation since 2000, we now manage policies for 300,000+ clients via our six offices around Asia and the Middle East.

As an ever-growing company, we are looking for confident and self-driven International Sales candidates to join our team of international and multicultural professionals in Beijing. When you join us, you will be joining a dynamic and relatively new market with opportunities for mobility in the future.

Roles and Responsibilities:

• Communicating and coordinating with Customers (Individual and Family policies), Insurance companies, Sales team.
• Processing application forms and Organizing follow ups with insurance companies, customer, sales team efficiently and pro-actively.
• Keeping a clean and organized Database (YS) and Medical Admin page.
• Providing excellent customer service to clients and support to our Sales team particularly through very fast response time.
• Solving problems related to payments of policies, delays in processing application forms, and any problems related to the administration
• of Individual Medical Insurance policies.
• Assisting head of sales support training junior team member and helping them to solving problems on a daily basis.

Essential Job Functions:

• Processing of Insurance Application forms, endorsements, cancellations (during the first year of validity of the policy).
• Updating and monitoring of Pacific Prime database (YS) and Medical Admin page on a daily basis.
•  Maintenance of organized emails, email folders, outlook folders, and clean inbox at all times.
•  Answering to simple customer’s questions related to payments, administration of the policy.
•  Keeping the customers updated about the status of the application (requesting for further medical information, confirm if policy is paid,
• give updates about the policy packs, etc.).
•  To fully support the sales team for the entire administration involved in the set up of the insurance policy.
•  To provide to the insurance companies all the details and paperwork needed in order to set up the medical insurance policy.
• Scanning and saving documents accurately in the client folders.
•  Ensure that client folders are organized and in order.

Candidates are invited to send their detailed CV to the following e-mail address:  michelangela.collinassi@pacificprime.com