HR Training - Secretarial Skills

What will you learn?

Nowadays, executive secretaries and administrative assistants provide high-level administrative support for an office and for top executives of an organization. Our Secretarial Skills Program enhances your ability to perform a variety of administrative and clerical duties necessary to run an organization more efficiently.

Content:

• What makes a good Secretary
• How to be professional
• You represent your boss, so do it professionally!
• Cross Cultural Communication Skills
• Organizational Skills
• How to write minutes of the meeting
• Formal English for Business

Teaching approach:

• Lecture given by Hannahlise Barlow
• Real Situation Analysis
• Role plays & exercises
• Assessment tools
• Interactivity between participants and the coach
  

Who should attend?

Secretaries, assistants, executive assistants who are having their first experience working with a foreign company/boss, or who have never undergone a specific technical training before.

Assessment:

ROI (return on investment) is a priority for our training courses, and our goal is to work closely with our Members to determine learning needs and objectives before the course takes place.
Before any course starts, CICC will conduct a brief check of the participants` English level, in order to make the course more effective.
We conclude with a final course test and report, in order to assess the participants` results and help them maintain what they have learnt, and inform their Companies about their progress.

Date:           Thursday and Friday, October 15^th - 16^th, 2009

Time:            10:00 - 16:00 (with a break for lunch)

Venue:         CICC Shanghai Meeting Room  
                     Suite 3605, The Center, 989 Changle Road, Shanghai
                     上海市长乐路989号世纪商贸广场36楼3605室

Access is limited to 10 people only, based on e-mail pre-registration date.

Subscriptions must be confirmed with CICC by return e-mail to infoshanghai@cameraitacina.com by October 9^th, 2009.
Entry fees settled with CICC Shanghai office in advance, in cash or by bank transfer.

REPLY COUPON

Please book ____seat(s) for the training "Secretarial Skills" to be held on October 15^th - 16^th, 2009.

Name:
Position:
Company:
Tel:

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CHINA-ITALY CHAMBER OF COMMERCE

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