Beijing

                                                 Dear Members and Friends,     the China-Italy Chamber of Commerce is pleased to invite you to the conference "Crisis Communications in Today’s Real-Time World" organized by China Entrepreneurs. in Beijing on 8th February 2012.   No matter how well an organization is managed and secured against potential disasters, awareness of the possibility of a crisis situation appearing on the doorstep is essential. The global business environment moves in real-time, and as a result the reaction to a crisis has to be fast. This of course makes accurate crisis management highly difficult to accomplish and exponentially more critical. Combining speed and accuracy in crisis management is a crucial part of every manager’s skill base, and the Crisis Communication Seminar will provide an opportunity to gain comprehensive insight into the challenges that face businesses in today’s realtime world.   8:30-9:00 Registration 9:00-9:45 Presentation: The First 24 Hours: The Secrets of Managing Crisis Communication The first moments after a crisis occurs are usually the most chaotic and stressful in the entire brand protection and restoration process. However, these moments are also the most important. Decisions and movements made during this time are essential to the success – or failure – of an entire enterprise. This presentation will investigate how to properly organize and train the crisis management team, the goals to achieve while containing a crisis, and ways to ensure high quality internal communication during the first crucial moments after an incident. 9:45-10:30 Presentation: Crisis Communication: Consumer’s Perspective The appearance of a crisis situation is troublesome not only for a company, but also for its clients. The image of your organization is immediately endangered, and the services you deliver may no longer appear reliable. Many clients will ask for an explanation, and this opportunity may provide you with your best chance of winning back their trust. Establishing a clear message and finding the right person to deliver it is an essential part of calming client fears. Sustaining your business requires identifying and meeting obstacles head-on, and when customers see a team that is aware of the situation and is able to deal with it, client retention is virtually guaranteed. 10:30-11:00 Coffee Break 11:00-12:00 The 24/7 Environment and Corporate Crisis Preparation Many companies formulate crisis planning strategies only after a crisis has occurred. When a crisis does happen, valuable time is wasted identifying the danger and establishing an approach to minimize harmful effects. During this panel discussion, experts will talk about the essential elements of a crisis program and the potential risks and problems a company will face in its absence.   Venue: Beijing American Club, 28 F, China Resource Building, No.8 Jianguomen Beidajie, Chaoyang District 北京美洲俱樂部 北京市朝阳区建国门北大街8号 华润大厦28层    How to apply? If you show interest in this seminar, please send email to info@cameraitacina.com  to reserve the seat by 7th February 2012, including information: • Name • Company Name • Position • Mobile number.   How to pay? Along with your registeration, you can pay either on the spot or by bank. Please find below detailed bank information for your reference: 1. USD Bank Transfer: Standard Chartered Bank, Shenzhen Branch, China: a/c# 501-510-014-009 (SWIFT code: SCBLCNSXSHZ) Bank Account: CHINA ENTREPRENEURS LIMITED 2. RMB Bank Transfer: Bank of Communication Beijing, Municipal Branch, Dongdan Subbranch, China: Bank Account: 1100 6113 1018 0100 12979 Company Name: 北京英克贝特投资咨询有限公司 If you pay by bank transfer, we kindly remind you to send us copy of the bank slip. Please be kindly informed that ticket price if payemnt recevied on the spot or by bank for registered people is 300 RMB; ticket price at the entrance for not registered people is 400 RMB. The conference fee includes: Access to all conference sessions, conference materials, lunches, refreshments and receptions. * 5.5% tax is included in the ticket price, should you require an official tax receipt (Fa Piao), please contact info@cameraitacina.com

          The China-Italy Chamber of Commerce together with the French Chamber of Commerce and Industry in China, the Benelux Chamber of Commerce in China, the Swedish Chamber of Commerce in China and the Spanish Chamber of Commerce in China, is pleased to invite you to the conference ‘Social media: new communication and HR tools for companies’ organized the French Chamber of Commerce and Industry in China, in Beijing on February 16th  2012.   Discussion with Dan Serfaty, co-founder and CEO of Viadeo, Xujingyang, Deputy GM of Weibo Business Products and Yuan Zou, Managing Director of Digital Jungle.   Social media have now become an essential part of companies’ communication. Whether it is for engaging in brand awareness, hiring new managers or getting feedback from customers, companies have integrated the social networks within their communication and HR strategies. What are the specificities and implications of Chinese social networks? How should companies adapt to them? Who are the users of Chinese social networks and potential audience for companies? During the discussion, our experts will analyze the effects of social networks on companies’ strategies. Speakers: • Dan Serfaty, co-founder and CEO of Viadeo, the number one social networking platform for professionals in Europe, China and South America with more than 40 million members worldwide on its Viadeo, Tianji, and ApnaCircle networks. Viadeo in the first professional network in China, operating under the name of Tianji. Tianji now has 9 million registered members and has an exponential growth with 500,000 new members every month. • Xujingyang, Deputy GM of Weibo Business Products. The mission of Weibo Business Products Division is to help enterprises discover and create unique business value in the Weibo social business ecosystem, including marketing, promotion, and the establishment of branding and building customer loyalty. • Yuan Zou, Managing Director of Digital Jungle. Digital Jungle is the leading Chinese social Influence marketing Agency. Digital Jungle specializes in cross boarder, multi-language online marketing, helping clients establish and execute digital marketing strategies from countries around the world. Digital Jungle leverages expertise in social media marketing and combines this medium with additional online channels. Moderator: Renaud de Spens, sinologist, journalist and former press officer at the French Embassy in China, is specialized in Chinese public opinion, internet and social networks in China.   RSVP by 15th February: please send an e-mail to info@cameraitacina.com or fax to: +86-10-85910546

                                                                        The China-Italy Chamber of Commerce together with Danish Chamber of Commerce in China, the Benelux Chamber of Commerce in China and the Spanish Chamber of Commerce, is pleased to invite you to the training ‘PIONEERING ISO26000 ADVANCING YOUR RESPONSIBLE MANAGEMENT STRATEGY’ organized by Pirola Pennuto Zei & Associati and Officina Etica Consulting, in Beijing on February 21st 2012. The ISO26000 guidelines are the most comprehensive international framework on social responsibility aimed at guiding any kind of organization in the process of integrating social responsibility principles throughout the organization, on a voluntary basis. Following the growing pressure of various stakeholders, organizational leaders who recognize the urgency for more credible, transparent and accountable business practices, are now requested to put the principles into practice and to implement social responsibility effectively and efficiently. The ISO26000 Training will help organizational leaders in understanding how social responsibility can bring benefits to the organization in terms of risk management, cost savings, access to capital, customer relationships, human resources management and innovation capacity. There is no more time for doubts whether having a social responsible strategy is the right choice or not: it is time to address social responsibility in the interests of the organization and of society as a whole. To learn how, sign now to our Training! Who should attend?      • Top Managers (CEO, CFO, CAO…)      • Department Chiefs (Human Resources, Customer satisfaction, QHS, International sales..)      • NGOs      • CSR Managers, CSR Professionals      • Officials from Government organizations About the speakers: Mr. Zhang Jun Feng, Deputy General Director, Institute of International Labor and Social Security Ministry of Human Resources and Social Security P.R.C. Mr. Zhang is an expert in social responsibility and represented China at the international commission that issued the standard “ISO26000”. Author of pillar publications on CSR in China such as: “How to contrast employment discrimination and improve employment equality”; “The impact of CSR on Chinese and Foreign trade companies activities”; “The influence of CSR on social and labour security system in China”. Mrs. Paola Gennari Santori, CEO, Officina Etica Consulting Mrs. Gennari is an expert on social responsibility systems and an ethical consultant. Partner of Officina Etica Consulting has more than 10 years experience in social reporting & accountability, processes to support sustainable development, stakeholder engagement and social communication. Mr. Pan Li Dong, Partner, Wang Jing & Co. Mr. Pan has a considerable experience as legal counsel in the following areas: environmental law, corporate law, real estate, cross-border investment, employment law etc. He has acted as legal counsel on solving environmental issues in process of mining, project construction, corporate operation, advising on environmental risks in corporate transactions, and development and maintenance of corporate environmental due diligence programs. Ms. Giulia Iemmolo, CSR Consultant, Sustainability Unit Pirola Pennuto Zei & Associati Ms. Iemmolo is specialized in CSR trends and strategies in China, NGO and local authority engagement, Chinese community involvement projects. She is responsible for the Sustainability Unit in China. About the organization: The “Sustainability Unit” of Pirola Pennuto Zei & Associati Tax and Legal services was established in 2009, in Beijing, in collaboration with Officina Etica Consulting, a consulting firm specialized in CSR, sustainability and philanthropy. The “Sustainability Unit” guides companies operating in China, in implementing a more sustainable business model through practices that enhance the competitiveness of a company while simultaneously advancing the economic and social conditions in the community where the company operates. Registration: Information must be entered on the enclosed form. Please complete the form, then either scan and send to info@cameraitacina.com or fax to: +86-10-85910546 by 15th February 2012. Method of Payment: The payment of the course fee shall be issued within 3 days from the mailing of the preregistration form. Bank transfer: 宝络来(北京)咨询有限责任公司 Bank of China Beijing, World trade Centre Branch. No. 1 JianWai Avenue Beijing. 中国银行北京国际国贸中心支行营业部建外大街1号 China World Tower II NB101-NB102. 100004 国贸大厦 二座NB101-NB102, 邮:100004 Bank commission fee shall be paid by the payer.   The course is subject to minimum enrolment and may be re-scheduled at short notice if insufficient enrolments are received or circumstances beyond our control impact the feasibility of the course. Where unavoidable Pirola Pennuto Zei & Associati reserves the right to change the venue or speakers. Cancellations in writing within February 16th, 2012 will receive a 50% refund. No refunds applicable after this date.