WORKSHOP | Generative AI in Business Processes, 10 April Kunshan

The China-Italy Chamber of Commerce CICC is pleased to invite you to attend a transformative Workshop - 'The Power of Generative AI in Business Processes: A Game-Changing Workshop’ on April 10th at the Startup Factory (Kunshan).

The workshop, led by AI expert Marco Galiazzo of EKR Italy, will show CEOs, CTOs, CMOs, Head of Sales, and Head of After-Sales how to maximize the benefits of Generative AI for enhancing company processes and make companies more efficient and competitive in business processes thanks to leveraging Structured Data and Process Workflows.

What to Expect

This is a practical workshop where the basic concepts will be not only explained but there will be a big chance to experience it with a hands-on session!

There is no need to worry about understanding all the technical terms right now, many of them will become clear as we go through the workshop. The goal here is to focus on the big picture: learning the fundamentals, seeing how they work in practice, and getting the chance to apply what you've learned in real time.

After an introduction to Generative AI from the real world to debunk myths, misunderstandings, and inaccuracies, participants will have the chance to join a hands-on session (personal laptop required):

• Try and configure a real RAG (Retrieval Augmented Generation) platform
• Experience 3 different use cases: PRE-SALES, AFTER-SALES SERVICE, TENDER MANAGEMENT
• See how easy it is to obtain correct answers avoiding hallucinations, on your company specific domain

This workshop will:

• Get a clear idea of many basic concepts of Generative AI (Prompt Engineering, Transformers, Unsupervised Learning, Vector Databases, Embedding)
• Discover the key difference between Unstructured Knowledge and Structured Knowledge
• See how a process Workflow is essential to build a high-quality structured knowledge base from experts’ heads and existing documents
• Learn concepts of Knowledge Architecture and Prompt Engineering.
• Learn what Retrieval Augmented Generation is and why it is the key to having great advantages from Generative AI

Real-World Use Cases

Analyze in detail several successful use cases:

• Presales knowledge retrieval: enhancing ERP integration in pre-sales offices
• After-sales customer service: reducing response times and Product Downtime
• HR and internal processes: increasing efficiency and reducing time spent on unproductive requests
• R&D knowledge leak risk reduction: implementing Voice-to-Knowledge workflows

Event Details

• Date: April 10th / 09.30-17.00
• Venue: Startup Factory (Kunshan) Co., Ltd., 692 DePu Road, Zhangpu Town, Kunshan City, Jiangsu Province
• Tickets: 288 RMB exclusive discount price only for CICC Members (full Price is 588 RMB per person) - contact Alessio Ji to get a VIP spot.
• Registration Deadline: April 7th, 2025
• Contact person: Alessio Ji
• Email: sh.projects@cameraitacina.com
• Language: English

Agenda

09:30-10:00 Registration

10:00-10:30 Opening remarks and introduction to EKR

10:30-11:30 Basic concepts of Generative AI

11:30-11:45 Coffee Break

11:45-12:30 Application of Generative AI in all business processes

12:30-13:30 Lunch included in the ticket

13:30-14:00 Recap & Transition to Practical Sessions

14:00-15:00 Hands-on session of EKRAI tool

15:00-16:00 Practical Case Studies

16:00-16:15 Coffee Break

16:15-16:45 Open Q&A

16.45-17.00 Closing Remarks

The workshop will be in English and attendees are encouraged to bring their laptops for the hands-on session.

Seats are limited, secure the spot as soon as possible - Only for CICC Members discounted price of 288 RMB.

The speaker

Marco Galiazzo, a Generative AI expert from Italy, is the founder of EKR and author of books on cross-media publishing and enterprise processes.

Marco started his career as an Adobe Guru. In 2008, he founded EKR (Enterprise Knowledge Reengineering), as part of Ethical Consulting, the largest SAP partner in Italy. EKR was devoted to filling the gap between large ERP systems and technical and marketing departments, which were back then working on Adobe. Marco won this challenge with the creation of EKR Orchestra, a system now implemented by international customers in the daily processes of their enterprises, and enriched with EKRAI, the Personal Digital A.I. Expert.

RSVP

For information and ticket reservations, please contact email: sh.projects@cameraitacina.com

Discover more about the venue at the following link

https://www.smartfactorykunshan.com/about-us/