Communication and Negotiating Skills

Objectives:

Communication and negotiation skills are vital and the key success factors to all kind of business nowadays. The programme trainer will lead the participants understand their own and others interpersonal style and by applying the most updated tools. Participants will learn to improve the relation with co-workers, customers, friends and family members so as to achieving success in all kind of negotiation situations. Trainer will make use of actual business cases sharing, role play, to let participants be involved and experience the latest communication skills and negotiation process from a different angle.

Who should attend ?

Suitable for those who want to improve their communication skills and enhance negotiation skills in order to achieve performance excellent in career path.

Course Outline:

• Positive attitude and relationship-building strategy
• Assess individual profile and communicate with people with different styles
• Characteristics of positive communication and how to communicate assertively
• How to listen, ask question and give quality feedback in order to
• Build understanding and acceptance
• Causes of conflicts and strategies and process for resolving conflicts
• What is negotiation and understand the negotiation process
• Effective preparation for negotiation
• Making and getting meaningful concessions
• Breaking negotiation deadlocks

Certificate:
Completion Certificate is provided.

To register please fill in the form and send it back to info@cameraitacina.com.