Job Board

The Ideal Candidate is a seasoned Account Manager/Executive with extensive experience in the Automotive Industry. He/She has worked preferably in a well know International Automotive Brand in Sales/Marketing and has learned how to manage Client’s needs and expectations for the benefit of the Company. He/She possesses exceptional relationship skills and is an entrusted Person for all the Clients and business Partners.

As a plus, the Candidate has also experience in the Supply Chain/Logistic department of the Automotive Industry preferably in the Ro/Ro industry.

The position is based in Shanghai and requires regular travels to visit Clients.

Key Responsibilities:

• Responsible for managing existing and potential clients and providing high-quality relationship and results.
• Identify new potential customers.
• Develop project and analysis based on client requirements through internal communication.
• Provide with Marketing Intelligence and Market Insights on the Automotive Business.
• Handle exceptions, customer requests, issues, and complaints, providing appropriate solutions and viable alternatives.
• Work closely with network partners to develop successful Account Management Strategies.
• Collaborate closely with Sales Dept. and with Operations Dept. to ensure the highest quality service is delivered to all Key Account Clients.
• Establish best practices: develop and implement Standard Operating Procedures (SOPs) for new Key Accounts, update and maintain these procedures as needed to meet client demands.
• Monitor and report on sales performance analytics.

Qualifications:

• Master degree or higher.
• MANDATORY Excellent communication skills in Business Chinese and English; proficiency in Italian is a plus.
• Strong knowledge of Automotive and/or Ro/Ro Shipping Industry (1+ years of experience).
• Experience in International Car Manufacturer.
• Excellent Key Account/Sales/Marketing Management experience (3+ years of experiences)
• Effective communication skills (ability to articulate various business scenarios with customers, senior business leaders, and middle management).
• Strong professional integrity, positive attitude, and ability to manage stress in challenging situations teamwork, logical thinking, proactive mindset and result-driven approach.

Company introduction

The Grimaldi Group, headquartered in Italy Naples, operates a fleet of over 140 vessels and employs approximately 20,000 people. Wholly owned by the Grimaldi family, it is a multinational logistics group specialized in the operation of roll-on/roll-off vessels, car carriers and ferries. Working at Grimaldi means not only to become part of a multinational Group, but also of an International Team. From more than 70 years the Group believes that the valorization of the human resources represents a key for the growth and the success of the company. GRIMALDI CHINA located in Shanghai, was established in 2023 with the aim of best assisting the Grimaldi Group's customers in China. It represents the Italian Group in China, particularly taking care of relations with Local Automotive Manufacturers providing the maritime services from China to Europe, Mediterranean Area, West-Africa and Americas.