|Date : ||July 12th, 2012|
|Title : ||Customer Service Agent|
|Industry type :||Travel / Tourism / Related Services|
|Type of job :||Full time|
|Work Location :||Beijing|
|Salary Range :||07 - Salary Not Indicated|
|Company Info :||Alitalia - Compagnia Aerea Italiana (www.alitalia.com), Italy’s leading airline, currently is flying to 92 destinations with more than 5,200 weekly flights, operated with a fleet of 149 aircraft.
Starting 1 June, 2011 Alitalia has been operating new flights between Rome and Beijing in code sharing with China Eastern. There are 5 weekly flights operated with the newly delivered Airbus A330, configured in 3 travel classes.
For the purposes of future business expansion in China, Alitalia is looking for excellent individual to fill below position in Beijing office:
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|Qualifications and Educations :|
|1. Chinese citizen with university degree , Italian speaking is preferred
2. Good team player, patient, mature and attuned to quality customer service
3. Proficient in oral, written English and PC application
4. Communication skills and fast learning ability
5. Initiative and hard working
|Job Description :|
|1. Answer enquiries and offer help to passengers or travel agents through phone calls.|
2. Make reservations and issue air tickets over the phone.
3. Handle walk-in passengers or travel agents on reservation/ticketing matters at the ticketing office.
4. Groups reservation , ticketing and other related works
5. Assume any other duties as assigned
Interested candidates please immediately submit your application and send your resume (both English and Chinese) :
有意应聘者，请立即申请并将您的中、英文简历 ，身份证 、期待薪水，近照1张（1寸或2寸均可）在2012 年8月9号前寄到如下地址：
Application deadline: 03 August , 2012.
为确保我们收到您的简历， 寄出后请以电子邮件形式发送简历至邮箱：Alitalia_china@sina.com （请将简历内容粘贴成正文， 不要包含任何附件）